The legal industry is facing a looming shortage of qualified legal assistants able to effectively transcribe their documents. Competition for these scarce resources has driven up the costs of many law firms and severely hampered their ability to effectively turn around their dictations. The industry has turned to innovative technologies such as digital dictation, workflow software and speech recognition to help alleviate the problem. VocalTek specializes in providing speech processing solutions specifically tailored and adapted to meet our clients’ particular requirements. Whether your organization is looking to upgrade from analog to digital technology or needs to improve the –  Read More


Facing severe budget constraints, healthcare facilities are searching for more cost effective methods to complete their electronic health records. Although there have been many technological advances, manual data entry, in house transcription costs and slow turnaround times still weigh heavily on healthcare budgets. VocalTek provides solutions which incorporate speech recognition directly into any given application allowing doctors to easily dictate the narrative portions of their medical reports and visualize the text in real-time allowing them to avoid manual data entry and bypass transcription services altogether. Having recently been retained by the Centre Hospitalier de l’Université de Montréal (CHUM) –  Read More


Law enforcement agencies are faced with budgetary constraints and an increasingly heavy administrative burden which keeps its officers and investigators from doing actual police work in the field. A disproportionate amount of each shift is spent at the police station typing up reports and populating databases. Often, the information gathered cannot be disseminated in as it is in handwritten form in a file versus electronic format in a searchable database. VocalTek offers bilingual speech recognition solutions which are adapted to the user’s specific workflow in order to substantially reduce the time an officer or detective spends generating the –  Read More


Governments are by far the largest processors of information with several departments manually typing most of these records into centralized databases. Despite all the technological advances of the past few years, civil servants are still heavily burdened with mountainous amounts of paper and information which must be entered into their agency’s information systems. Government processes are driven largely by information – from field reports and case histories to requests for services and regulatory compliance paperwork. Resource-constrained agencies deal with limited budgets and must constantly look to technology to meet the growing challenge of doing more with less. Lacking –  Read More


The insurance industry is always searching more efficient ways for their field agents and adjusters to complete intensive documentation, which can spend up to 50 percent of their day typing reports and documentation. This time-consuming data entry makes it difficult for field agents and adjusters to balance their workload, leading to long hours, low morale and high turnover rates. Document inefficiencies are causing rapid cost escalation for insurance carriers of all types and sizes. Lengthy manual input of forms and reports slows down response to customer claims and impacts the quality and thoroughness of required documentation. Today’s insurance –  Read More


Employees with permanent physical disabilities and work related injuries, such as back problems, tendonitis or carpal tunnel syndrome, experience great difficulties with traditional PC work environments.  Musculoskeletal disorder (MSDs) including repetitive stress injuries (RSIs) are the largest single job related injury and illness problem in North America. VocalTek’s speech recognition solutions can enable people with permanent disabilities or debilitating MSD’s to regain the ability to use their computers and resume daily work activities.  The benefits for employers is that they do not have to replace otherwise productive employees, it minimizes lost time away from work, keeps health insurance –  Read More


As financial advisors are being required to document client interactions more thoroughly in order to avoid misunderstandings and costly litigation, financial institutions are searching for better methods to enable their staff to enter client information. Speech recognition can be integrated directly into their workflow, providing its users with the ability to efficiently enter complete client information into third-party applications using speech versus traditional data input. Speech recognition is narrowly integrated with applications such as Word and Outlook, and can be up to three times more efficient than typing. Aware that many financial advisors operate in both official languages, –  Read More