• Is the supplier simply a reseller of software or an integrator of professional speech recognition solutions?
  • Does the supplier understand your preferred workflow in order to customize it to your needs?
  • Does the supplier pre-adapt the software to ensure the highest recognition rate?
  • Is the proposed solution compatible with the systems you currently utilize?
  • Does your provider have the requisite knowledge to install, configure and train you on the software?
  • Can your supplier provide references of successful deployments and feedbacks about the level of services received?
  • Does your supplier provide remote and on-site support?